OZmerce Remote Assistance is a simple and inexpensive service that allows us to assist customers solve their website problems by connecting to their computers via the Internet.

Unlike other remote assistance services, Aussie Interconnect Remote Assistance is inexpensive, fast, easy, secure, and works with any firewall or router. There is nothing to install, no settings to configure, no usernames or passwords to remember, and no external factors to worry about. All that is required is a 30-second or less download and you're ready to go. Everything is preconfigured to help the end users connect hassle free.

Aussie Interconnect Remote Assistance uses 128-bit SSL encryption, the same type of security offered by major online retailers. The 12-digit invitation code ensures that only Aussie Interconnect Remote Assistance is the one connecting to the computer needing the assistance. After disconnecting, the person being helped is given the option for Aussie Interconnect Remote Assistance to delete itself so that no further connections can be made without his or her permission.

How much does a Aussie Interconnect Remote Assistance cost?

Each individual assistance costs $49.95 AUD and is inclusive of all assistance for 30 minutes. Billing is then accrued and costed at 15 minute intervals of $20.00 per 15 minutes.